Upstream: TaCKLING Dis-Integration
Friday 12th April 2019
The biggest challenge to an optimised customer experience is dis-integration. If your business operates using separate systems, departments, information and databases, it is impossible for agents to.
SD-WAN and the 5G Transformation
Friday 29th March 2019
With the highly anticipated rise of 5G swiftly approaching, Cisco are hard at work to bring the next generation of cellular technology to customers who are already experiencing the benefits of.